Contact
We're committed to providing you with the best customer support possible. If you have any questions please submit the form below, or send an email to support@grandparentsacademy.com.
Store Location / Hours:
Located in Roseburg, Oregon (USA)
M - F, 8am - 5pm Pacific Time (excludes U.S. Holidays)
Standard Order Fulfillment
*Unless otherwise noted on the individual product pages:
- USA (Domestic) = 4 - 10 Business Days (1 to 5 days order processing + 3 to 5 days shipping delivery)
- USA (Priority) = 2 - 6 Business Days (1 to 4 days order processing + 1 to 2 days shipping delivery)
- International (Outside USA) | Depends on country location and customs.
See more details in our Shipping Policy.
Return / Refunds
For non personalized items, we offer a 30 Day 100% "Love It" Guarantee. If you have an issue with personalized item, or would like to submit a return request for non-personalized items, please contact us at: support@grandparentsacademy.com or via the form below.
See more details in our Refund Policy.