We're committed to providing you with the best customer support possible. If you have any questions please submit the form below, or send an email to

Store Location / Hours:
Located in Roseburg, Oregon (USA)
M - F, 8am - 5pm Pacific Time (excludes U.S. Holidays)

Standard Order Fulfillment
*Unless otherwise noted on the individual product pages:

  • USA (Domestic) =  4 - 10 Business Days (1 to 5 days order processing + 3 to 5 days shipping delivery)
  • USA (Priority) = 2 - 6 Business Days (1 to 4 days order processing + 1 to 2 days shipping delivery)
  • International (Outside USA) | Depends on country location and customs.

See more details in our Shipping Policy.

Return / Refunds
For non personalized items, we offer a 30 Day 100% "Love It" Guarantee. If you have an issue with personalized item, or would like to submit a return request for non-personalized items, please contact us at: or via the form below.

See more details in our Refund Policy.

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